Base Incident Type Rule

Dayforce Implementation Guide

Version
R2025.1.1
Base Incident Type Rule

The Base Incident Type Rule dictates how your policy treats attendance incident types. Incident types control how Dayforce records points against an employee’s attendance record, which are then used to determine what grade an employee is at and if any violations have occurred.

Before You Begin: See Configuration Recommendations.

This rule is available only in the Incident Type tab.

Base Incident Type Rule settings
Setting Description
Incident Type The incident type that’s tracked and impacts your employees’ attendance.
Occurrence Type The type of occurrence. The options are: AdHoc and Consecutive.
Number of Occurrences The number of attendance events that must occur in one period for Dayforce to record points in the employee’s attendance record.
Period Type

The time range that the incident type must occur in. The options are:

  • Pay calculation period: The pay group’s calculation period as configured in the Calculation Frequency drop-down list in Pay Setup > Pay Group.
  • Pay period: The pay group’s frequency as configured in the Frequency drop-down list in Pay Setup > Pay Group.
  • Rolling day: Dayforce measures the time range in rolling days.
  • Rolling week: Dayforce measures the time range in rolling weeks.
  • Work weekDayforce measures the time range in work weeks.
Period The number of periods that Dayforce examines to determine if an employee reached the Number of Occurrences threshold.
Include Period Start Include the period start date when validating the associated attendance element.
Points

The number that represents the incident type’s severity. An incident type’s points represent, relative to other incident types, how serious it is. The higher the point value, the worse an employee’s attendance record.

Note: The point values that you assign to incident types should work with the grades and violations that you configure. For example, if an employee is terminated when they reach 10 points, you would configure incident types with lower point values than, say, a configuration where employees are terminated if they reach 200 points on their attendance record.

Sort Order The number that represents where the incident type appears relative to others when it’s shown in a list. An incident type with a sort order of 1 is shown at the top of any lists, while a sort order of 3 is above 4.
Include No Show Include shifts where the employee didn’t show up when applying this incident type.
Trigger on First Occurrence The first occurrence triggers an incident but additional occurrences, up to the number set in the Number of Occurrences field, don’t trigger additional incidents.
Points Type

The method Dayforce uses to distribute points to employees. The options are:

  • Flat Rate: The employee receives the number of points in the Points field for each incident, regardless of the number of minutes associated with the incident.
  • Points per minutes: Dayforce multiplies the number in the Points field by the number of minutes associated with the incident. For example, instead of recording one point per incident, you could use this functionality to record 0.1 points per minute late so that an employee who is fifteen minutes late for a shift receives 1.5 points.
  • Points per hourly bucket: Dayforce divides the number of minutes associated with the incident into buckets of 60 minutes each, and then multiplies the highest bucket number by the number in the Points field. For example, an employee who has 61 to 120 minutes is in the second bucket, meaning that they will receive twice the number of points specified in the Points field.
Max Points Per Day The maximum number of points an employee can receive on the same day for this incident type.
Max Consecutive Days Enter a number to configure the incident type so that Dayforce counts a maximum number of consecutive days. For example, enter 3 to count a maximum of three consecutive days, even when an employee has incidents on more than three consecutive days.
Consecutive Spans Gaps Configure the incident type so that worked days are considered consecutive even when there are gaps in between (that is, days that don’t have any incidents, work details, or premiums). For example, you could use this functionality to consider Friday and Monday as consecutive days for employees who aren’t scheduled to work on weekends.
Consecutive Period Type

The type of consecutive period. The options are:

  • Rolling day: Dayforce examines the number of days in the past as specified in the Consecutive Period field. For example, with 6 in the Consecutive Period field, Dayforce examines today, plus the previous five days when looking for consecutive incidents.
  • Rolling week: Dayforce examines the number of weeks in the past as specified in the Consecutive Period field. For example, with 2 in the Consecutive Period field, Dayforce examines this week and the previous week when looking for consecutive incidents.
  • Pay calculation period: Dayforce examines the number of pay calculation periods as specified in the Consecutive Period field when looking for consecutive incidents.
  • Work week: Dayforce examines only the number of workweeks specified in the Consecutive Period field. For example, with 1 in the Consecutive Period field, Dayforce examines only one workweek when looking for consecutive incidents. This means that if an employee’s workweek starts Monday, and they have incidents on both Sunday and Monday, the incidents aren’t considered consecutive because they didn’t occur in the same workweek.
  • Pay period: Dayforce examines the number of pay periods as specified in the Consecutive Period field when looking for consecutive incidents.

If you don’t select an option, Dayforce uses the number in the Max Consecutive Days field to determine the period type. This setting should be left blank only when the Consecutive Spans Gaps checkbox is cleared and when the period type is a rolling period. If the Consecutive Spans Gaps checkbox is selected, Dayforce can no longer reliably use the Max Consecutive Days field to determine the period type, because the rolling period needs to be long enough to account for number of maximum consecutive days, plus the typical gap length. In these cases, select either Rolling Day or Rolling Week.

Consecutive Period If you selected an option in the Consecutive Period Type drop-down list, enter a number to specify the number of periods that Dayforce examines.
Pay Codes Eligible The pay codes that mark the incident type’s attendance event.
Send Notification

Employees receive customized notifications when the incident type you select in the Incident Type drop-down list occurs. You configure the notification’s text in the rule’s Notification Message field.

Note: Before employees can receive customized attendance notifications in Dayforce, you must:

  • Subscribe roles to the Incident Violation Notification in System Admin > System Notifications.
  • Schedule the Incident Violation Notification Alert background job. Further, ensure that Customized is selected in the Alert Type drop-down list in the job’s settings dialog box.