Verify Biometric Reader Connectivity

Clocks Guide

Version
R2024.2.0
Verify Biometric Reader Connectivity

If your Clock+ is configured for biometrics but the biometric reader isn’t connected properly, or is offline, the Clock+ shows an orange fingerprint icon () in the bottom left corner of the clock screen. Further, when the biometric reader isn’t connected properly, all of the biometric functions are disabled:

Administrator Mode menu with all options disabled.

In the above example, the fingerprint icon is shown along with the orange icon (), which indicates that both the biometric reader and the Clock+ are offline. When the clock is online, there is no offline indicator. Similarly, when the biometric reader is online, there is no indicator here.