Timeout Configuration

The <timeouts> section controls how long the clock waits for interaction or input before timing out. For example, you can configure how long an employee has to enter their badge number or select a function in the supervisor menu before the clock times out and returns to the home screen. You can also set how long different information is shown on the clock.

Each timeout has the following attributes:

• type: The unique name that marks each timeout. Each available timeout is listed in the table below. Don’t edit these values.
• delay: Controls how long the clock waits, in milliseconds, for the timeout.

<timeouts> tags

Timeout	Clock Pro Support	Clock+ Support	Description
face_recognition	√		Controls how long the clock’s facial recognition operation lasts.
communication	√		Controls how long the clock attempts to communicate with Dayforce before timing out. The default setting is 10 minutes.
badge_entry	√	√	The timeout for entering badge numbers.
status_display	√	√	Controls how long status information is shown on the clock.
info_display	√	√	Controls how long employee information is shown on the clock.
submit_punch	√	√	In online mode, controls how long the clock continues trying to submit clock entries before saving them as offline clock entries.
supervisor	√	√	Controls when supervisor mode times out.
take_photo	√		The timeout before the clock takes employees’ pictures.
self_service	√	√	The timeout for self-service features. When a self-service feature times out, the clock shows the home screen rather than the self-service home screen, meaning that users have to re-enter self-service mode to access its features.
photo_entroll	√		The timeout for photo enrollment.
screen_lock	√		The timeout for the Lock Screen function in the Administrator Mode screen.
hw_test	√		The timeout for the Hardware Diagnostics function in the Administrator Mode screen.
password_entry	√		The timeout for entering passwords.
wifi_setup	√		The timeout for the Wireless Configuration function in the Network Setup menu of the Administrator Mode screen.
punch_authorization	√	√	The timeout for the Clock Entry Authorization screen.
item_select	√	√	The timeout for screens where users must select an option in a list.
test_communication	√		The timeout for the Test Clock Communication function in the Administrator Mode screen.
bio	√	√	The timeout for fingerprint enrollment after an employee enters their badge. For example, when set to 10000, the employee has 10 seconds to place their finger on the fingerprint scanner to start enrollment. If the scanner doesn’t detect a fingerprint after 10 seconds, the enrollment times out and the clock returns to the home screen.
survey	√	√	The timeout for clock surveys.