Supervisor Mode

On the Dayforce Clock Pro and Clock+, users with appropriate access can open a supervisor menu. This menu contains clock entry and transfer options that managers or supervisors can use to override an employee’s clock entries or submit clock entries on their behalf. Also, users with access can enroll employees for different types of clock entry verification.

Note: Some supervisor mode functions are unique to either the Dayforce Clock Pro or Clock+.

To open the supervisor mode menu:

1. On the clock home screen, enter the badge number for the affected employee and click Submit.
2. In the Clock tab, click View all clock functions. The All clock functions dialog box opens.
3. Click Supervisor Mode. The Supervisor Mode dialog box opens.
4. Select an option (see below). The clock prompts you to enter your supervisor badge number.
5. Enter your supervisor badge number.
6. If you selected an override option for clock entries, the clock indicates if your override was accepted.
7. If you’re enrolling the employee for biometrics, picture capture, clock access, or badge access, follow the prompts until the clock indicates that enrollment was successful.

Supervisor Mode Functions

Many supervisor mode functions are also available in admin mode for users with admin access. Even if users don’t have access to admin mode, the functions operate identically in both modes. The table below describes each supervisor function that’s available and distinguishes which clock the function is available on. Further, the table contains links to the topics which describe how to use the same functions in admin mode.

Supervisor functions

Function	Clock Pro Support	Clock+ Support	Description
Start Shift Start Meal Start Break End Shift End Meal End Break Shift Override Start Shift (alternative) Schedule Transfer Override	√	√	Managers can use these options to override their employees’ clock entries, or submit clock entries on their behalf. See Override Clock Entries and Shifts.
Transfer Selection		√	Managers can click this button to open the Transfer Selection dialog box. In this dialog box, managers can select a transfer option to override the employee’s transfer or submit a transfer on their behalf. See Override Clock Entries and Shifts.
Biometric	√	√	Managers can click this button to open the Biometric dialog box. In this dialog box, managers can select options to enroll the employee for biometric verification and maintain their biometric templates. The following options are available: Enroll Employee: Enroll the employee for biometric verification. See Enroll Employees for Biometric Verification. Test Enrollment: Test the employee’s biometric template after enrollment. See Test Biometric Verification. Delete Employee Template, Delete All Templates, View Enrollment Statistics, and Download All Templates (Clock+ only): Use these options to maintain the employee’s biometric templates. See Biometric Template Maintenance.
Photo Enrollment	√		Managers can click this button to open the Photo Enrollment dialog box. In this dialog box, managers can select options to enroll the employee for picture capture and maintain their picture templates. The following options are available: Enroll Employee: Enroll the employee for picture verification. See Enroll Employees for Picture Capture. Test Enrollment, View Enrollment Statistics, and Delete All Photo Templates: Use these options to maintain the employee’s photo templates. See Photo Template Maintenance.
Local Employee Enroll	√		Managers can click this button to grant clock access to employees who haven’t been onboarded in Dayforce. See Local Employee Enrollment (Dayforce Clock Pro Only).
Enroll Employee Badge	√		Managers can click this button to enroll the employee’s badge. See Badge Enrollment (Dayforce Clock Pro Only).
Reset PIN	√		Managers can click this button to reset the employee’s PIN. See Reset an Employee’s PIN (Dayforce Clock Pro Only).