Clock Processing Troubleshooting

Clocks Guide

Version
R2025.2.1
ft:lastEdition
2025-12-01
Clock Processing Troubleshooting

This section describes some common, potential issues revolving around clock processing in the Dayforce application.

Employees are clocking in and out at a location, but their clock entries aren’t shown on the timesheet.

  • Confirm that the location’s clocks are online.
  • Ensure that no Offline Clock Alerts have been sent from that location.