Clock Processing Troubleshooting

Clocks Guide

Version
R2024.2.0
Clock Processing Troubleshooting

This section describes some common, potential issues revolving around clock processing in the Dayforce application.

Employees are clocking in and out at a location, but their clock entries aren’t shown on the timesheet.

  • Confirm that the clocks in the location are online.
  • Ensure no Offline Clock Alerts have been sent from that location.